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GDPR DSAR Request & Response Time in The UK

DSARs involve complex processes and rights allocations. Therefore, all GDPR DSAR requests must be registered and authenticated before work can begin fulfilling them, either manually or automatically.

Typically, the Data Privacy Officer (or another designated by their organisation) is charged with managing DSARs; however, companies can automate this process in order to reduce business risk, build customer trust, and eliminate human error.

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Verify the identity of the requestor.

Verifying the identity of those making requests under data protection law is essential when responding to DSARs. Although no specific form or format must be followed when making such a request, an organisation is still expected to respond quickly when faced with an inquiry from an individual.

Requests may be submitted verbally or in writing, including on social media platforms like Twitter. A Data Subject Access Request (DSAR) may be made by anyone whose data the company processes without needing to identify themselves or explain why they want access. An authorised agent can also make this request on behalf of data subjects.

An effective GDPR DSAR process should include creating customer-facing webforms that are mobile-friendly and user-friendly and include information on which law the request falls under as well as whether it involves data access, modification, or deletion.

Clarify the request.

GDPR and CCPA both require businesses to comply with any requests made for access to an individual’s personal data. Acknowledging these requests promptly and keeping all staff up-to-date on processing activities should ensure compliance. While responsibility for managing Data Subject Access Requests (DSARs) typically rests with the Data Protection Officer, any staff member with knowledge of how the organisation processes personal data should also be capable of fulfilling this function in accordance with regulatory compliance. In rare instances, fees for responding may be charged; such charges should remain reasonable without being used to profit from them.

Data subjects must understand how to submit a Data Subject Access Request (DSAR), whether verbally or in writing. While GDPR only offers general guidelines, CCPA mandates businesses provide various ways for data subjects to submit requests, including offering toll-free phone numbers, so requests can easily be verified as valid by businesses.

Identify the data subject.

In order to fulfil a request properly, it is crucial that the identity of the data subject be verified. This can be accomplished via email, photo ID, password login, or third-party identity verification services. Failure to do this may violate an individual’s rights and lead to a data breach.

Your organisation must also clearly specify what data it requires from an individual, such as all emails sent and received during a certain period or HR records related to their employment at your company. All requested data must be delivered in an organised format, free of charge.

Establishing an automated process to recognise DSAR requests quickly and respond accordingly is critical to mitigating business risk caused by human error while building trust with data subjects.

Provide the data subject with a response.

Personal data belongs to each data subject, and they have the right to request access to it. An access request often serves as the precursor for other requests such as “forget me”, data transfer, and rectification. Once verified as being who makes the request, be sure to clarify exactly what they need so as not to send any unnecessary or innocuous data their way or place their privacy at risk.

Requests may be made verbally or written—even via social media—without needing to address them as Data Subject Access Requests (DSARs), GDPR, or be addressed as such. Requests should be processed without undue delay (one month from receipt); businesses are permitted to extend this deadline if complex requests need processing in batches of several. Companies should establish clear procedures for filing DSARs; failing to do so could incur fines for breaching data protection laws.

How to Streamline the GDPR DSAR Response Time


Hand holding cloud system with data protectionResponses to Data Subject Access Requests (DSARs) can be challenging for businesses, especially when they involve combing through data records. A single request could take weeks to fulfil; fortunately, there are ways to streamline this process.

Under GDPR DSAR requirements, companies are expected to respond within one calendar month; under special circumstances, this period may be extended by up to two additional months.

Time limit

According to Article 12 of the GDPR, organisations must respond within one month to requests for accessing personal data submitted by individuals. If this deadline cannot be met within this timeframe, two additional months can be added; in such a situation, however, organisations must notify those submitting requests as to their decision to extend it and explain why extending it might be necessary.

Timely fulfilment of requests can be challenging when there are many of them, requiring extensive searching across multiple systems. Employee time may become expensive, and your overall labour costs could rise accordingly. An automated solution could help streamline this process and decrease its duration significantly.

Failing to comply with legal requirements when responding to DSARs can result in serious fines and damage a company’s reputation, with consumers filing complaints with the Information Commissioner Office or seeking damages from their businesses for distress experienced.


Under certain conditions, the Information Commissioner’s Office allows organisations to extend their time limit for responding to SARs. This applies when additional information or payment from the requester has not yet arrived; in such instances, their response timeline starts from when they received this additional data or payment (whichever came later).

Extension is often necessary when companies receive an unusually large volume of requests, which can put strain on resources, especially if there are multiple data systems or categories of sensitive information present.

The ICO also stipulates that an organisation cannot apply exemptions in a blanket manner; each case must be evaluated on its individual merits. A company could allege that a requester is seeking information for vexatious reasons, such as making complaints against products or services offered by their firm, sending unwanted email correspondence, or making demands that waste both time and money for both themselves and the business in which they reside.

Identifying the requester

As part of their GDPR compliance obligations, businesses must identify and respond quickly to data subject requests for accessing personal information—typically customers but also suppliers or former employees who request access. Failure to do so within the allotted time could incur substantial fines while further harming your reputation.

Under GDPR’s Data Subject Access Request (DSAR) regulations, companies must deliver information to data subjects as quickly as possible and within one month of receiving their request, regardless of weekend or public holiday dates.

There may be exceptions to this rule that allow for charging reasonable fees; however, your DPO should oversee this process to ensure accurate and compliant responses are given; failure to do so could expose your company to serious fines from the ICO.

Responding to the request

Organisations collecting large volumes of customer data may find the DSAR process daunting, yet compliance requirements require them to follow it correctly or face fines or other penalties if it isn’t executed effectively. To protect against potential risks associated with improper DSAR management procedures and policies.

Companies must provide individuals who request data with copies, along with details regarding the processing activity and any third parties who received information, as well as an indication if any sensitive or criminal conviction-related material has been disclosed.

Businesses must consider whether they can refuse a request on the grounds of exemptions. If they decide to do so, they must provide written notification to the individual citing their reasons within one month after receiving their DSAR (this timeframe may be extended if additional identification documents or additional information must be supplied from them, or fees must be paid).

care homes

Qualities of A Good Care Home

A care home should be warm and welcoming, have comfortable beds and furniture, plenty of TV’s and games, laundry facilities and bathrooms that are not very far from where the residents live. This helps reduce the distance between you and your resident, and also makes it easier for you to keep track of them throughout the day. The staff should be friendly and kind to all of their patients, and they should be attentive to their surroundings. If you are planning on choosing a care home, check out the local agencies to see what accreditation they have and whether their services meet your requirements.

If you are looking at placing elderly people in assisted living homes, you need to find one that has been recommended by your doctor, a home care agency or a reputable, licensed nursing home. Many people are wary of visiting nursing homes, for fear that they are not as safe as a skilled nursing facility. However, nursing homes are no more dangerous than any other kind of home for the elderly. In fact, they can be a lot more beneficial to seniors because they provide a soothing environment and the necessary social interaction that may have been missing since the senior has lived alone. Also, seniors often find it easier to interact with other residents if they are surrounded by familiar faces.

Ask about the services provided at the home and whether or not the staff follows up with the residents’ needs. Some care homes do an excellent job of taking care of their residents’ needs. Find out what kind of medical health insurance the care home provides. Before you make your final selection, find out what kinds of health insurance are covered. Some health issues become much more expensive when medications are needed, so you want to be sure that you don’t end up footing the bill for extra health care costs.

care homes

Woodworm Glasgow

The Dangers Of Woodworm Glasgow

Woodworm Glasgow

What Is Woodworm?

Woodworm Glasgow is a small wood-eating insect, a common name for the larvae stage of wood boring beetles. You may find woodworm in your property from early spring to mid-autumn. Property owners tend to only find the woodworm once the infestation has occurred. The woodworm is really difficult to see but once an infestation has occurred, you will see holes in the wood as well as wood dust.

How To Treat Woodworm

It can be difficult to know if the infestation active due to the beetles being elusive, however this is when woodworm treatment is best done. The correct chemical treatment must be given to the infected piece of timber. A water based fluid is given to the surface of the wood which is designed to target the beetles.

Unfortunately some wood structures may be so badly damaged that they are no longer treatable. Experts will then come in and remove the old timber while replacing it with brand new, larvae-free wood.

Woodworm Glasgow

As woodworm has a 3-year life cycle, timber, furniture or timber products bought containing a woodworm infestation, may not manifest itself until years after the timber has been brought to your property. Infestation can be tackled by the application of a residual insecticide to infected areas. This is a chemical product and should be applied only by professional woodworm treatment contractors. If you are trying to tackle the infection alone, simple aerosol insecticide sprays will generally not eliminate the infestation. Our Technicians are trained and qualified in the safe use of chemicals to eradicate woodworm from your property.

Woodworm Glasgow

How To Prevent Woodworm Glasgow

  • Make sure your timber wood is ventilated properly and keep humidity levels low as much as possible – avoiding damp conditions
  • If the infestation has already occurred, removed the infected area if possible to avoid it spreading
Woodworm Glasgow
Care Homes Policies And Procedures

Care Home Policies And Procedures

Within any care environment it is fundamentally important that care homes have Care Home Policies And Procedures in place to make sure they are prepared to respond to events and also have policies in place to deal with more complex incidents or general issues. Policies And Procedures are essential and required by law to ensure that care home has a set of fundamental principles that it can follow and make available to anyone inquiring about the home.

Examples Of Care Home Policies And Procedures

  • Visitor and Family Policy- Care homes should by default have a policy in place in order to be prepared for visitors and residents family members to visit residents in the care home. It is important therefore for there to be clear guidelines in place as to when visits can take place , how long for and what areas of the care home visitors can access. Furthermore in order to maintain security and safety of residents checks may need to be done to confirm visitors identity
  • Data Protection- This is another key policy that may be put in place to ensure that patients and staff’s data is protected and only accessed by those who have specific prior authorisation to do so. Data protection is an extremely important issue as it covered by government legislation any form of data breach can have serious repercussions
  • Health And Safety- Health And Safety Guidelines are a legal requirement and without these any care home risks getting shut down. The reason Health and Safety Guidelines are in place to is to prevent death or injury and ensure optimum health and safety for those within the care home

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How To Keep Staff Up To Date With Care Home Policies And Procedures

Within the Care environment it is very important that all staff have a role to play and fully understand the Policies and Procedures that they need to abide by when working in the care home. In order to keep staff up to date with the Policies and Procedures that are in place monthly or two weekly staff training can greatly benefit employees. By doing this and incorporating it into team based activities the management of care homes can keep staff engaged and motivated whilst simultaneously adhering to guidelines.

Making People Aware Of  Policies And Procedures

In order for Policies and Procedures to be followed it is key that the Policies and Procedures are appropriately displayed/advertised. This can be done by publishing them on the Care Home’s website or alternatively by sending a copy of the Policies to those who make enquiries online.  Physical copies of Policies and Procedures should be available on demand from staff within the Care Home as well via a physical copy.

General Observations

Overall it can be concluded that Policies and Procedures for Care Homes play an integral role in any Care Home. Sound knowledge of these can make a big difference. People who visit Care Homes with  a detailed policy and procedure list protecting staff and residents is more likely to appeal to those looking to move their loved ones into care.

Care Home Policies And Procedures

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What Type of Care You Can Receive at the Abbeyfield Bognor

Since there are so many care homes all over the UK there is a range of services that you can expect from each home. When you are choosing a care home for your own needs or for a loved one it is important that you find the right home with the facilities that are needed. At Abbeyfield Bognor, we pride ourselves in offering a wide variety of services so that many people can call our home their own. The care we provide at Abbeyfield Bognor includes the following:

  • 24-hour care
  • Accommodation
  • Friendly staff
  • Facilities

elderly people from care home out a walk sitting on a bench next to statue

24-hour Care Services at Abbeyfield Bognor


If you are over the age of 65 a care home may be the best help for you if you rely on others to help you. At Abbeyfield Bognor, both our volunteers and professional carers are willing to help you no matter what the task may be. At this home, you or your loved one will have access to 24-hour care which is great for those who are dependent on others to help them at all times of the day.




Since 1956, Abbeyfield Bognor has been part of the Abbeyfield community which is a nationwide charity. There are many opportunities for you to become a resident at one of our many homes because we have over 800 sheltered houses and 80 care homes on offer across the UK for you to choose from.


Friendly Staff


When you are living in a home, it is important that you are made to feel as welcome as possible. Staff at Abbeyfield Bognor are well known for their friendly and approachable appearance that they provide to everyone. The staff at this care home will never make you feel like you are asking them to do too much for you and they will go above and beyond to give you the help that you require.

elderly lady in care home using technology for activities card game

Facilities at Abbeyfield Bognor


At Abbeyfield Bognor, you will be spoiled for choice on what you want to do each day. This is because we offer a wide range of activities for you to take part in each day. From exercise activities to group activities, you will always have something to do with your day at this care home. Either if it is taking part in activities as previously mentioned or simply relaxing and watching your favourite TV program in one of our lounges where you can also get to chat and meet new residents.

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Why it is Beneficial for Elderly People to go to a Care Home

As you begin to get older you will start to notice that you find daily tasks more challenging. You may find in some cases that you have become slower when doing certain things. The team at Abbeyfield Bognor have come up with a list of reasons why it is beneficial for elderly people to live in a care home. If you are over the age of 65 and can’t always get help when you need it then you should consider a care home. A care home is beneficial for elderly people for a number of reasons such as:

  • Help when needed
  • Friendly staff
  • Socialising
  • Safety


How a Care Home Can Help Elderly People


If you are needing help getting from one place to another or need some assistance when going up and down stairs then a carer will be able to help you at any point of the day. Carers can help you if you need help with anything that you are struggling to do on your own. If you are living at home you will find it harder to do things and you won’t have as much help as you would need. This is why it would be beneficial for elderly people to go to a care home.


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In a care home, you have a chance to be around people your own age. This makes care homes a great opportunity to meet new people and have someone to talk to during the day. If you live at home alone, you may find that you don’t speak to people as often. Whereas in a care home you are able to talk to everyone. Care homes also offer activities that are beneficial for elderly people as it means they have something to do during the day and stops them from being bored. With care homes, elderly people are able to go for a walk and not worry about not being able to go somewhere. This is because carers can take elderly people to places they want to go.

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When living at home alone older people sometimes forget to lock doors or switch off lights. This can be dangerous as someone could break into their home and take their valuable belongings. Elderly people also may forget to turn their oven or cooker off when they have made something to eat. This is also dangerous because this can lead to a huge risk of fire and hurting themselves. Whereas in a home all doors are securely locked and the residents do not cook their own food as it is made for them.

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Some Information About Care Homes and What You Need to Know

If you think it would be beneficial to send your relative to a care home then it is important that you get all the information that you can. Taking your loved one out of their home that they have lived in for many years and moving them to a care home can be very difficult for everyone involved. It is important that you do what is best for you and your loved one to ensure that they are getting the best care they can. Information about care homes that you should look into are:


  • Care available
  • Types of care homes
  • Paying for care


Care Available

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At Care homes, you can be assured that your loved one will get all the help they require. With friendly and approachable staff working round the clock there will never be a time when your relative will not be helped. In a care home, your family member will be able to feel at home and get to meet lots of new people. This can stop them from feeling bored if they didn’t have anyone to talk to when living at home. Being in a care home means they can socialise with others as well as feel as independent as they did in their own home.


Information about Care Homes

There are many care homes available for all kinds of needs. Either it is for elderly people who need some extra help or people with disabilities who need more frequent help. Care homes for old elderly people are helpful as they can help look after your family members if you don’t always have time. Care homes can have temporary residents that only come during the day until someone they may live with comes home from work.

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Information about Care Homes and Payments


For care services, you may need to pay large amounts of money to ensure that you can get the right care for your family member. For each care home, the price may vary from being higher or lower. This will depend on if you are looking for accommodation services that will be permanent or only temporary.